Palencia Property Owners Association
of St. Johns County, Inc.

605 Palencia Club Drive, St. Augustine, Florida 32095
Tel (904) 810-0520 Fax (904) 810-0525 Acct. Dept. (904) 599-9000


December 18, 2017

Dear Palencia Property Owner:

The Palencia Property Owners Association of St. Johns County, Inc. (“Association”) held a Board of Director’s (“Board”) annual meeting on December 6, 2017, with numerous Palencia property owners in attendance, to discuss and review the Association’s costs for operating the Association in 2017 through the annual general assessment and for assessments collected for basic cable TV and high speed Ethernet internet services, currently provided by Litestream Technologies, as well as Village Center Landscaping Maintenance assessments, provided by BrightView Landscape.

In accordance with Article V of the Declaration of Covenants and Restrictions for Palencia, area assessments may be levied by the Board, to fund the obligations of the Association, from time to time. As a reminder, these are assessments that each property owner and homeowner is obligated to pay.

In reviewing the 2017 budget, the Board elected to reduce the annual general assessment for 2018. Your annual general assessment invoice will be mailed to your address on record.

Please note that the monthly cable TV/internet assessment must be paid by each Palencia homeowner/multi-family unit owner who participates in the Litestream partial bulk agreement. New payment coupons, and mailing labels, reflecting the 2018 monthly assessments will be mailed to you, unless you pay by ACH (automatic bank draft). If you pay by ACH, your bank draft will continue automatically. Those already enrolled in ACH will not receive a coupon book. If you are interested in utilizing the ACH service complete the enclosed authorization form and return the form with your voided check to our office.

Annual General Assessments are due January 1, 2018 and considered delinquent on January 15, 2018. Additionally, each monthly Cable TV/Ethernet Assessment is due and payable the first (1st) of each month and considered delinquent on the fifteenth (15th) of each month. All assessment payments, including Annual General and monthly Cable TV/Ethernet, received after the 15th of each month are subject to late fees at an interest rate of 18% per annum from the date assessed until paid. Furthermore, under Florida Statues Chapter 720, non-payment of assessments can lead to possible legal action, including liens and foreclosure to enforce the collection of unpaid assessments. For those who have completed an Opt In Election form, cable TV/internet will continue to be assessed to your property whether or not you choose to use the service. If your cable TV/Ethernet account remains delinquent for one (1) month, the cable TV/Ethernet service to your home will be disconnected, and a $49.95 + tax disconnection/reconnection fee will be incurred and added to your

You may access the Friendly Reminder notice for owners of vacant lots via the following link http://www.palenciaonline.com/friendlyremindervacantlotowners – we ask you to take a few moments and review, especially if you are an absentee, out of town owner, or someone without the necessary tools or wherewithal to properly maintain your vacant lot(s) – our goal is to have all lots and yards throughout Palencia in a neat and attractive state throughout the year.

For POA account and billing inquiries, please contact Vinelle Miller at 599-9000 or by e-mail at Vinelle.Miller@Hines.com, and for any general POA correspondence, please contact the property management office at 810-0520. All cable TV/internet service-related questions should be sent directly to Litestream Technologies at 940-9525 or customerservice@litestream.net.

Warm regards,

Helen Ciesla
Property Manager


Additional information for Village Center Residents – click here

Additional information for Vacant Lot Owners – click here

Additional information for All Others - click here

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